Lafayette General Medical Center President and CEO, David Callecod, FACHE, was recently named among the country's most committed and influential leaders in the health care industry. At the 9th Annual What's Right in Healthcare conference in Chicago, October 19, Callecod was one of seven leaders, nationwide, inducted in Studer Group's Fire Starter Hall of Fame.
Each year, Studer Group, a national firm helping to improve American health care quality, recognizes a select few hospital leaders for their commitment to excellence and their impact on the lives of employees, physicians, patients and families. Now in his fourth year leading Lafayette General, Callecod has created what Studer refers to as a culture of S.E.R.V.I.C.E.: Supportiveness, Etiquette, Respect, Vibrancy, Integrity, Communication and Excellence in the delivery of care. As a result, surveys, from Press Ganey, reveal a rise in LGMC's inpatient satisfaction scores averaging 98 percent from May through September, 2011. In July, LGMC was named Studer Group's Heath Care Organization of the Month for substantial improvements in operational and service excellence.
"It's a team effort, says Callecod. "We are creating a great place for employees to work, physicians to practice and patients to receive care. On behalf of Lafayette General's Board of Trustees, Chairman Clay Allen congratulated Callecod saying, "David walks the talk;' this is right in line with the hospital's vision of building a regional healthcare system that always delivers excellence in care and outcomes.
Callecod's first experience as a hospital CEO was at the age of 30 and served as CEO of two of Tenet's highest performing hospitals in patient satisfaction. "He spent almost five years running one of the highest performing not-for-profit organizations, Marion General in Marion, Indiana, says Studer Group Founder and CEO Quint Studer. "Lafayette General has made incredible progress since David has been at the helm. We, as an industry, will need both skill [and will] to meet the demands of health reform and these Hall of Fame inductees demonstrate both.