Lafayette General Health Strives for Excellence

Lafayette General Health strives to be the very best health care provider it can be. That means being the leading provider for all of South Louisiana, and also a model for the entire nation. Our hard work has not gone unrecognized, evidenced by our collection of prestigious awards from local, state and national evaluators of excellence in health care. 

2017 Recognitions

February 
The Urgent Care Association of America designated Lafayette General Urgent Care Center (UCC) at Carencro as a Certified Urgent Care Provider. The Carencro location which opened in December 2015, earned its certification by meeting all criteria established by the Urgent Care Association of America.

March 
Lafayette General Medical Center (LGMC) received the 2017 Women’s Choice Award® as one of America’s Best Hospitals for Bariatric (weight loss) Surgery.  The list of over 350 award winners, including LGMC, represents hospitals that have met the highest standards for bariatric surgery across the U.S.  The award signifies LGMC is in the top eight percent of 4,789 U.S. hospitals reviewed.

National trade magazine Becker’s Hospital Review named Lafayette General Health (LGH) one of its “150 Great Places to Work in Healthcare” for 2017.  This is the second consecutive year LGH has won this award.  LGH was credited for offering its employees free in-house continuing education, free flu shots and discounts through local and national vendors. Other employee discounts are available for select events, clinical apparel and cellphone services.

April 
Women’s Choice Award® has named Lafayette General Medical Center (LGMC) and Lafayette General Southwest (LGSW) two of America’s Best Hospitals for Patient Safety.  LGMC and LGSW are the only two hospitals in Acadiana to receive this award. The list of over 451 award winners represents hospitals that have met the highest standards for patient safety in the U.S.  The award signifies LGMC and LGSW are in the top 15% of 3,005 U.S. hospitals for patient safety.

May 
Lafayette General Medical Center (LGMC) has been named one of America’s Best Stroke Centers by Women’s Choice Award®, America’s trusted referral source for the best in healthcare.  Earning this seal of approval signifies LGMC’s commitment and passion towards an extraordinary healthcare experience for patients, especially women. With this award, LGMC joins an elite network of hospitals committed to a global mission of empowering women to make smart healthcare choices.

June 
St. Martin Hospital was recognized by the Anticoagulation Forum as an Anticoagulation Center of Excellence.  This illustrates SMH’s strong commitment to providing the highest level of care to patients taking antithrombotic medications in St. Martin Parish.

July 
Lafayette General Health (LGH) has been named a winner of the 2017 Most Wired award by the American Hospital Association (AHA).  It’s the second year in a row LGH has received this honor as a health system. Lafayette General Medical Center earned Most Wired accolades each year since 2012.  Most Wired hospitals are transforming care delivery with knowledge gained from data and analytics.  They are investing in analytics to support new delivery models and effective decision-making and training clinicians on how to use analytics to improve quality, provide access and control costs.  Detailed results of the survey and study can be found in the July issue of H&HN. For a full list of winners, visit www.hhnmag.com.


2016 Recognitions

February 
The Commission on Cancer (CoC) of the American College of Surgeons (ACoS) granted a Three-Year Accreditation with Commendation to Cancer Center of Acadiana (CCA) at Lafayette General. To earn voluntary CoC accreditation, a cancer program must meet or exceed 34 CoC quality care standards, be evaluated every three years through a survey process and maintain levels of excellence in the delivery of comprehensive patient-centered care. Three-Year Accreditation with Commendation is only awarded to a facility that exceeds standard requirements at the time of its triennial survey. For their most recent survey, CCA received all eligible commendations, earning the gold rating, the highest rating awarded to any oncology program.

Lafayette General Medical Center (LGMC) received the 2016 Women’s Choice Award® as one of America’s Best Hospitals for Obstetrics.  Recipients of this national award, such as LGMC, represent hospitals that women can feel confident about when choosing a place for their maternity needs.   LGMC was the only hospital in Acadiana to win the award.

Lafayette General Medical Center (LGMC) and University Hospital & Clinics (UHC) earned Quality Respiratory Care Recognition (QRCR) under a national program aimed at helping patients and families make informed decisions about the quality of respiratory care services available in hospitals.

March 
Lafayette General Imaging (LGI) was awarded a three-year term of accreditation in positron emission tomography (PET) as the result of a recent review by the American College of Radiology (ACR).

Cancer Center of Acadiana at Lafayette General was named a recipient of the Outstanding Achievement Award from American College of Surgeons (ACS) Commission on Cancer (CoC).  Being an accredited cancer center requires CCA to promote patient-centered cancer care, including the delivery of genetic testing and counseling, the development of survivorship care plans, and mechanisms to address psychosocial distress and health care disparities and barriers.

Cancer Center of Acadiana (CCA) at Lafayette General
has received the 2016 Women’s Choice Award® as one of America’s Best Hospitals for Cancer Care.  The 2016 America’s Best Hospitals for Cancer Care must have received accreditation from the American College of Surgeons Commission on Cancer as any of the following: a National Cancer Institute (NCI) Designated Comprehensive Cancer program, a Comprehensive Community Cancer Program, an Integrated Network Cancer Program, or an Academic Comprehensive Cancer Program. CCA is an Academic Comprehensive Cancer Program.

National trade magazine Becker’s Hospital Review named Lafayette General Health (LGH) one of its “150 Great Places to Work in Healthcare” for 2016. The list features healthcare providers, such as hospitals, health systems and home health agencies, as well as consulting firms, medical societies and more from across the country. 

April 
Lafayette General Medical Center (LGMC) has been named a 2016 Women’s Choice Award recipient for being one of America’s Best Hospitals for Patient Safety. This distinction is the only evidence-based designation that identifies the country’s best hospitals based on robust criteria regarding patient safety, specifically what women say they want from a hospital.

May 
Blue Cross and Blue Shield of Louisiana announced Lafayette General Medical Center (LGMC) is one of the first hospitals to receive its national Blue Distinction® Center+ (Plus) for Maternity Care designation. This is a new designation under the Blue Distinction Specialty Care program, designed to help patients find hospitals that deliver quality, affordable maternity care.

Lafayette General Medical Center (LGMC) received the 2016 Women’s Choice Award® as one of America’s Best Stroke Centers.  The list of national award winners, including LGMC, represents hospitals that have met the high standards of The Joint Commission, AHA and ASA.

June 
Lafayette General Medical Center (LGMC) has received the 2016 Women’s Choice Award® as one of America’s Best Hospitals for Bariatric (weight loss) Surgery.  This evidence-based designation is the only award that identifies the country’s best healthcare facilities based on robust criteria that consider female patient satisfaction, clinical excellence and what women say they want from a hospital.

International Data Corporation’s (IDC) industry publication Computerworld named Lafayette General Health to its 2016 Best Places to Work in Information Technology list. LGH is one of 100 top organizations challenging their IT staffs while providing great benefits. Organizations on the list will be included in coverage in Computerworld along with results from the 23rd annual Best Places to Work in IT survey.

Lafayette General Medical Center received the American Heart Association’s Mission: Lifeline® Bronze Receiving Quality Achievement Award for implementing specific measures outlined for treating patients suffering severe heart attacks.

Lafayette General Health (LGH) earned seven top finishes in the latest “Best of Acadiana” readership survey conducted by The Times of Acadiana.  Lafayette General Health locations were voted first in four different categories: Best Hospital (Lafayette General Medical Center), Best Emergency Room (Lafayette General Medical Center), Best Place to Work (Lafayette General Health) and Best Place to Have a Baby (Lafayette General Medical Center).  LGH was also runner-up in the “Best Walk-in Clinic/Urgent Care,” “Best Cancer Care” and “Best Specialty Hospital” categories.  This year’s poll marks the 11th time since 2005 that LGMC was voted Best Hospital, and the 11th-consecutive year for landing Best Emergency Room.  This was the second-consecutive year LGMC landed a first-place finish for Best Place to Have a Baby.

Lafayette General Medical Center (LGMC) was named among America’s Best Hospitals for Orthopedics. This award is given by WomenCertified® to hospitals with comprehensive orthopedic programs that meet certain customer survey scores and wellness criteria.

July 
Lafayette General Health (LGH) has been named a winner of the 2016 Most Wired award by the American Hospital Association (AHA). This is the first year the award was presented to the entire health system, instead of individual hospitals that have earned the award in previous years. Last year, Lafayette General Medical Center, Lafayette General Surgical Hospital and St. Martin Hospital received the award.  LGH was the only healthcare provider in Acadiana presented with a Most Wired award.

December 
Several Lafayette General Health (LGH) hospitals received honors for patient experience from Press Ganey Associates, Inc., a national leader in healthcare analytics.  The 2016 Press Ganey Guardian of Excellence Award winners were LGMC for Excellence in Patient Experience in HCAHPS; LGSH for Patient Experience in Ambulatory Surgery; SMH for Employee Engagement; and LGMD for Patient Experience in Medical Practice, CGCAHPS, Urgent Care and Employee Engagement.  The 2016 Press Ganey Pinnacle of Excellence Award winners were LGMC for Excellence in Patient Experience in Inpatient Care, and LGSH for Patient Experience in Ambulatory Surgery. 

Lafayette General Medical Center (LGMC) was named a 2016-17 Consumer Choice Award Winner by National Research Corporation (NRC) for its eighth-consecutive year. LGMC has won the award every year it has been given since 2002. The award identifies hospitals across the United States chosen by healthcare consumers as having the highest quality, the best doctors, nurses and image.

St. Martin Hospital (SMH) was recognized by iVantage Health Analytics and the National Organization of State Office of Rural Health (NOSORH) for overall excellence in Patient Satisfaction and Quality.  The awards reflect top quartile performance among all rural acute care hospitals in the nation.



2015 Recognitions

January
The Urgent Care Association of America designated Lafayette General Health (LGH) as a Certified Urgent Care provider, distinguishing its urgent care centers. LGH’s Urgent Care Centers, located at River Ranch in Lafayette and Sugar Mill Pond in Youngsville, provide patients with walk-in, extended-hour medical treatment for a wide scope of medical conditions. LGH’s Urgent Care Centers are always staffed with a licensed physician, unlike many walk-in clinics that staff only a Nurse Practitioner. LGH Urgent Care Cetners earned certification by meeting all criteria established by the Urgent Care Association of America.

Lafayette General Medical Center (LGMC) was named a 2015 Women’s Choice Award recipient for being one of America’s Best Hospitals for Patient Safety. This distinction is the only evidence-based designation that identifies the country’s best hospitals based on robust criteria regarding patient safety, specifically what women say they want from a hospital. The 310 hospitals selected as America’s Best Hospitals for Patient Safety nationwide were identified based on having a low incidence of problems arising from surgical errors and infections.

February

Lafayette General Medical Center (LGMC) received the 2015 Women’s Choice Award® as one of America’s Best Hospitals for Obstetrics. This evidence-based designation is the only award that identifies the country’s best healthcare institutions based on robust criteria that consider female patient satisfaction, clinical excellence and what women say they want from a hospital.

March
United Way of Acadiana (UWA) generously honored Lafayette General Health (LGH) at its annual awards banquet Thursday, Feb. 26, at the Lafayette Hilton. LGH was presented four major awards in addition to other recognitions for its support of United Way through fund-raising and underwriting efforts. The major awards presented were the Annual Campaign Gold Award, the Pinnacle Award, the Leadership Giving Award and the Luminary Award. LGH was also named a Titanium Level 2014 Corporate Cornerstone Partner. LGH President David L. Callecod, FACHE, who serves on the UWA Board of Directors, was given an award of appreciation for serving as Vice Chair on its 2014-2015 Audit Committee.

April
Southern Eye Bank presented LGMC its 2014 “Hospital of the Year” award for being a local leader in cornea donation. This is the fifth time LGMC has received the SEB award.

Lafayette General Medical Center (LGMC) garnered the Louisiana Quality Foundation’s (LQF) highest award, the Louisiana Performance Excellence Award (LPEA). LQF's awards program recognizes performance excellence leadership in both profit and non-profit Louisiana organizations in the areas of manufacturing, service, health care, education and the public sector. LPEA recipients have successfully achieved benchmark criteria in alignment with the Malcolm Baldrige National Quality Award. Baldrige, initiated in 1987, is an internationally recognized standard for performance excellence in business, education and health care. The Baldrige Program helps organizations achieve best-in-class levels of performance by identifying role model organizations and sharing best practices. LGMC’s application, which detailed processes that have helped the organization reach and sustain nationally recognized levels in patient care and patient satisfaction, was reviewed at the state level by LQF. A panel of examiners then conducted a site visit. LQF has three different award winners based on submission of 1) organizational profile, 2) Baldrige criteria and 3) results. Performance Challenge Award winners have demonstrated excellence in the organizational profile, while Commitment to Performance Award winners show proficiency in both the organizational profile and Baldrige criteria. LPEA winners excel in all three areas.

Both University Hospital & Clinics (UHC) and Lafayette General Medical Center (LGMC) earned Quality Respiratory Care Recognition (QRCR) under a national program aimed at helping patients and families make informed decisions about the quality of the respiratory care services available in hospitals. About 700 hospitals, or approximately 15%, of all hospitals in the United States applied for and received this award. UHC and LGMC are the only two hospitals in Acadiana who earned QRCR status.

Well-Ahead Louisiana officially designated Lafayette General Medical Center (LGMC) with Level 2 WellSpot status on April 20. Well-Ahead Louisiana is an initiative started by the Louisiana Department of Health and Hospitals (DHH) aimed at improving the health and wellness of Louisiana citizens. LGMC previously had Level 3 designation, but this year satisfied more criteria to improve its status. LGMC received the Level 2 designation after meeting Well-Ahead initiative requirements, such as having healthy dining options available and a tobacco-free campus. LGMC is a 5-2-1-0 Partner, an evidence-based nutrition program that promotes 5 or more fruits and vegetables per day; 2 or fewer hours of recreational screen time per day; 1 or more hour of physical activity per day; and 0 soda or sweetened beverages per day.

Lafayette General Medical Center (LGMC) is a recipient of the 2015 Women’s Choice Award® as one of America’s Best Hospitals for Orthopedics, providing exceptional patient care and treatment. By carrying the Women’s Choice Award seal, LGMC joins an elite network of hospitals committed to a global mission to empower women, serving as an example to all hospitals while setting new standards of healthcare excellence for women, their families and their community. Hospitals qualify as an America’s Best Hospital for Orthopedics based on an in-depth proprietary scoring process, utilizing data reported by the Centers for Medicare and Medicaid Services. As one of America’s Best Hospitals for Orthopedics, LGMC was selected due to its excellent rating in areas such as post-treatment complications, patient recommendation ratings, availability of microscopic surgery and adequate post-surgical care.

May
Well-Ahead Louisiana officially designated Acadia General Hospital and University Hospital & Clinics with Level 2 WellSpot status. Well-Ahead Louisiana is an initiative started by the Louisiana Department of Health and Hospitals (DHH) aimed at improving the health and wellness of Louisiana citizens. These two Lafayette General Health hospitals received the Level 2 designation after meeting Well-Ahead initiative requirements, such as having healthy dining options available and a tobacco-free campus.

June
The National Rural Health Association (NRHA) named Abrom Kaplan Memorial Hospital (AKMH) a Top 20 Critical Access Hospital in Financial Stability. This ranking is based on data compiled by iVantage Health Analytics in its Hospital Index, specifically the financial domain. AKMH was ranked in the Top 20 in the financial stability index among all critical access hospitals in the U.S. This is the second year in a row AKMH has made the Top 20.

The National Rural Health Association (NRHA) named St. Martin Hospital (SMH) a Top 20 Critical Access Hospital in Patient Perspective. SMH scored best among critical access hospitals in iVantage Health Analytics’ Hospital Strength Index for Patient Perspective. SMH was ranked in the Top 20 out of over 20,000 rural healthcare providers represented by the NRHA throughout the United States.

Lafayette General Medical Center (LGMC) has won a Women’s Choice Award® for being One of America’s Best Hospitals for Cancer Care. Earning this seal of approval signifies LGMC’s commitment and passion towards an extraordinary healthcare experience for patients, especially women. With this award, LGMC joins an elite network of hospitals committed to a global mission of empowering women to make smart healthcare choices.

Industry publication Computerworld announced Monday that Lafayette General Health (LGH) was named to its 2015 list of “Best Places to Work in Information Technology” (IT). Computerworld, published by International Data Corporation (IDG), says LGH is one of 100 top organizations that challenge their IT staffs while providing great benefits and compensation. The top 100 organizations are being featured in Computerworld coverage along with results from the 22nd annual Best Places to Work in IT survey.
Lafayette General Health ranked No. 2 nationally amongst all mid-size organizations, and ranked No. 1 overall in the entire South Atlantic Region. LGH was also the No. 1 ranked healthcare organization.

Lafayette General Health (LGH) earned six top finishes in the latest “Best of Acadiana” readership survey conducted by The Times of Acadiana. Lafayette General Health locations were voted first in five different categories: Best Hospital (Lafayette General Medical Center), Best Emergency Room (Lafayette General Medical Center), Best Cancer Care (Cancer Center of Acadiana), Best Place to Work (Lafayette General Medical Center), Best Place to Have a Baby (Lafayette General Medical Center). LGH’s Urgent Care Centers were also runner-up in the “Best Walk-in Clinic/Urgent Care” category. This was the 10th time since 2005 that LGMC was voted Best Hospital, and the 10th-consecutive year for landing Best Emergency Room. This was the first year LGMC landed a first-place finish for Best Place to Have a Baby.

July
Three Lafayette General Health hospitals have been recognized for being at the forefront of information technology and named among the nation’s “Most Wired.” Lafayette General Medical Center (LGMC), Lafayette General Surgical Hospital (LGSH) and St. Martin Hospital (SMH) are named in the 2015 Healthcare’s Most Wired survey published in the July issue of Hospitals & Health Networks magazine. Most Wired hospitals are recognized for meeting a set of rigorous competency criteria and using health information technology (IT) to improve performance in a number of areas, including protecting patient data, optimizing patient flow and communications, and reducing the likelihood of medical errors.

Lafayette General Medical Center (LGMC) is a recipient of the Women’s Choice Award as one of America’s Best Stroke Centers. The Comprehensive Stroke Center Certification recognizes centers that meet high standards for stroke care as determined by the American Heart Association/American Stroke Association. To receive advanced certification, Stroke Centers must meet disease-specific requirements, clinically specific requirements and expectations.

August
Lafayette General Medical Center (LGMC) received the Women’s Choice Award as one of America’s 100 Best Hospitals for Patient Experience. This distinction is the only award that identifies the nation’s best healthcare institutions measured against the needs and preferences of women. This provides a woman the opportunity to identify which hospitals deliver the quality patient experience she seeks for her and her family. Being named and recognized as a hospital of choice among women represents the strongest and most important consumer message in today’s healthcare marketplace. It considers that women account for 94% of all health care decisions for her and her family, according to the research group Center for Talent Innovation.

St. Martin Hospital (SMH) was selected by Modern Healthcare magazine as one of the 2015 Best Places to Work in Healthcare. This is the second-consecutive year SMH has been named to this prestigious list.

November 
Several Lafayette General Health (LGH) affiliates received honors from Press Ganey Associates, Inc., a national leader in healthcare analytics. Press Ganey’s prestigious Pinnacle of Excellence Award and Guardian of Excellence Award honors were bestowed to Lafayette General Medical Center, Lafayette General Surgical Hospital, St. Martin Hospital and LGMD Physician Group.  The Pinnacle of Excellence Award recognizes top-performing clients from healthcare organizations nationwide on the basis of extraordinary achievement and consistently high levels of excellence for three years. The Guardian of Excellence Award recognizes top-performing healthcare organizations that have consistently achieved the 95th percentile or above of performance in select categories.

Lafayette General Health’s IT Department was named #4 among the 2015 Best Large Hospital IT Departments by Healthcare IT News, a national industry news and information publication. Healthcare IT News praised Lafayette General’s Mike Dozier, Vice President and Chief Information Officer of IT, for keeping the IT Department “continuing on a straight and steady course” during a tumultuous time for hospitals and IT departments, particularly during ICD-10 billing conversion.

Lafayette General Medical Center was named a 2015/2016 Consumer Choice Award winner by National Research Corporation (NRC). The annual award identifies hospitals across the United States that healthcare consumers choose as having the highest quality and image, as well as the best doctors and nurses. This is the seventh-consecutive Consumer Choice Award for LGMC. In fact, LGMC has been given the award every year NRC declared a winner in Acadiana.

Lafayette General Medical Center (LGMC) earned The Joint Commission’s Gold Seal of Approval by becoming a Certified Orthopedic Joint Replacement Program for Shoulder replacement. This certification reflects LGMC’s compliance with standards set forth by the commission to produce evidence of performance improvement activities.

December 
Lafayette General Medical Center (LGMC) was recognized as a 2014 Top Performer on Key Quality Measures® by The Joint Commission, the leading accreditor of health care organizations in the United States.  LGMC was recognized as part of The Joint Commission’s 2015 annual report “America’s Hospitals: Improving Quality and Safety,” for attaining and sustaining excellence in accountability measure performance for heart attack, heart failure, perinatal care, pneumonia, stroke and surgical care.



2014 Recognitions

March
LGMC was named a “Safe Sleep Champion Hospital” by the Louisiana Department of Health and Hospitals.  The hospital was recognized for educating parents and staff about Sudden Infant Death Syndrome and promoting infant safe sleep practices recommended by the Louisiana Safe Sleep Campaign.

April
LGMC was named 2014 Hospital of the Year by Southern Eye Bank in honor of National Donate Life Month in conjunction with the Louisiana Organ Procurement Agency.  This was the fourth time LGMC received the award for facilitating Southern Eye Bank’s mission of saving and restoring eyesight through cornea and tissue donation.

Lafayette General Health was named “Large Business of the Year” for 2014 by Junior Achievement of Acadiana at their 18th annual Business Hall of Fame event.  LGH was honored for being one of the area’s largest employers, with many of its employees serving as volunteers in various capacities that benefit the entire community.

Lafayette General Medical Center was recertified as a GIFT Designated facility by the Louisiana Department of Health and Hospitals.  A GIFT (Guided Infant Feeding Techniques) facility is recognized as having implemented “The Ten Steps to Successful Breastfeeding” recommended by the World Health Organization and UNICEF.

May
University Hospital & Clinics earned Quality Respiratory Care Recognition (QRCR) under a national program aimed at helping patients and families make informed decisions about the quality of the respiratory care services available at hospitals.  About 700 hospitals, or approximately 15% of all hospitals in the United States, have applied for and received this award. This was the fourth year in a row UHC earned this recognition. UHC and Lafayette General Medical Center are the only two hospitals in Acadiana recognized by QRCR.

LGMC was designated a Breastfeeding-Friendly Workplace Champion by the Mary Amelia Douglas-Whited Community Women’s Health Center and the Louisiana Breastfeeding Coalition. LGMC received the designation for providing time, space and support for employees who breastfeed or pump milk to feed their babies.

June
LGMC was honored with The Joint Commission’s Disease-Specific Care Certification for Joint Replacement for Hip and Knee.  This certification demonstrates LGMC’s compliance with The Joint Commission’s national standards for health care quality and safety in disease-specific care.  The Joint Commission is the leading accreditor of health care organizations in America.

LGMC was named among America’s Best Hospitals for Orthopedics by WomenCertified with a Women’s Choice Award.  This recognition is give to hospitals with comprehensive orthopedic programs that meet certain customer survey scores and wellness criteria, including sources such as HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) and Medicare.

Lafayette General Health was honored by The Times of Acadiana “Best of” readership survey.  With over 500,000 votes cast in various categories, first-place finishes were: Best Hospital (LGMC); Best Emergency Room (LGMC); Best Cancer Care (LGH); Best Place to Work (LGH); and Best Facebook Page (LGH).  LGMC was also runner-up for “Best Place to Have a Baby” and LGH’s Family Health Plaza placed 3rd for “Best Walk-in Clinic/Urgent Care.”  This poll marked the ninth time since 2005 that LGMC was voted Best Hospital, and the ninth-consecutive year for landing Best Emergency Room.

LGMC was recognized as a BrainPath Center for being among the first 50 hospitals in the country to offer a new surgical approach to reach deep brain abnormalities. This designation, from NICO Corporation, was granted after training physicians and staff in the new 6 Pillar Approach to brain surgery.  Neurosurgeon Alan Appley, M.D., first used the technology at LGMC, making it the first and only hospital in Louisiana to use the BrainPath approach to neurosurgery.

July
LGMC received the Excellence in Patient Care award from Studer Group, an outcomes-based firm that mentors hospitals and health systems across the country. LGMC earned this recognition for having exemplary “communication with nurses” results on the federal government’s national HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) patient survey.

Four Lafayette General Health-affiliated hospitals earned recognition as the nation’s “Most Wired.”  Lafayette General Medical Center, Lafayette General Surgical Hospital, St. Martin Hospital and Opelousas General Health System were named in the 2014 Most Wired survey published in the July issue of Hospitals & Health Networks magazine.  Most Wired hospitals are recognized for meeting a set of rigorous competency criteria and using health information technology to improve performance in areas such as protecting patient data, optimizing patient flow and communications, and reducing the likelihood of medical errors.

August
LGMC received the 2014 Women’s Choice Award after women surveyed it as one of America’s Best Hospitals for Patient Experience for the third consecutive year.  This distinction is the only award that identifies the country’s best health care institutions based on criteria that consider female patient satisfaction and what women say they want from a hospital.  The criteria include quality physician communications, responsiveness of nurses and support staff, cleanliness and trusted referrals from other women.

Lafayette General Medical Center was awarded the 2014 MAP Award for Performance Improvement in Revenue Cycle by the Healthcare Financial Management Association.  LGMC was one of only three hospitals nationwide to receive the award.  As a national award winner, LGMC showed how its targeted improvement initiatives improved financial performance.

September
St. Martin Hospital was named one of the 100 Best Places to Work in Healthcare for 2014 by Modern Healthcare magazine.  The recognition honors workplaces throughout the healthcare industry, on a national level, that empower their employees to provide patients and customers with the best possible care, products and services.

The March of Dimes and Louisiana Hospital Association Research and Education Foundation recognized Lafayette General Medical Center for being among the hospitals that have helped reduce the number of elective inductions and cesarean deliveries performed before 39 completed weeks of pregnancy.  As part of the “Healthy Babies Are Worth the Wait” campaign, LGMC was among 18 hospitals recognized statewide through the Strong Start for Mothers and Newborns initiative, a partnership with the U.S. Department of Health and Human Services and the American College of Obstetricians and Gynecologists.

October
Lafayette General Medical Center (LGMC) was named a 2014/2015 Consumer Choice Award winner by National Research Corporation, as announced in the Oct. 13 issue of Modern Healthcare magazine. The annual award identifies hospitals across the United States that healthcare consumers choose as having the highest quality and image. This is the sixth-consecutive Consumer Choice Award for LGMC, and ninth since 2003 for the hospital.

November
Lafayette General Medical Center (LGMC) and Lafayette General Surgical Hospital (LGSH) were each named 2014 winners of two prestigious awards from Press Ganey Associates, Inc. The two hospitals each won the 2014 Guardian of Excellence Award and 2014 Beacon of Excellence Award for Patient Experience. The awards recognize the nation’s top-performing health care facilities that have consistently achieved the 95th percentile in patient experience, and have consistently maintained a high level of excellence for three consecutive years.



2013 Recognitions

January
LGMC Pharmacy earned the “2013 Site of the Year” award from Comprehensive Pharmacy Services (CPS) for the South Central Region. CPS is the leading pharmacy services provider to hospitals and integrated health systems in the nation.

March

United Way of Acadiana awarded Lafayette General Health the “2012 Pinnacle Award” as a top contributing company, the “2012 Leadership Giving Award” as one of the top organizations in Leadership Giving and the “2013 Corporate Cornerstone Partner Award” for making a corporate pledge to United Way.

April 
Southern Eye Bank named LGMC its 2012 Hospital of the Year during National Donate Life Month.

Innov8 Lafayette named LGMC one of its 2013 Innov8 Award winners for opening the first telemedicine clinic in Acadiana. The Innov8 Awards, a project of the Greater Lafayette Chamber of Commerce, celebrate innovators in Acadiana by showcasing local technological achievement and entrepreneurship. Lafayette General won the Medical category for its Telemedicine Clinic opened at Stuller, Inc.’s global headquarters in May 2012. The Telemedicine Clinic provides Stuller’s 1,200 associates convenient, secure access to two-way audio and HD video conferencing with primary care physicians and other medical personnel and resources. The clinic features numerous virtual tools, including a Bluetooth stethoscope and digital otoscope. At Stuller, LGMC provides a clinical staff member to facilitate exams and serve as liaison between the patient and physician.

Cancer Center of Acadiana (CCA) at Lafayette General was recognized, with commendation, as an Accredited Cancer Program by the American College of Surgeons’ Commission on Cancer (CoC). The CoC Accreditation is considered the hallmark of excellence and is awarded to comprehensive cancer care programs that provide high quality, comprehensive and multidisciplinary patient-centered care. Additionally, to earn accreditation, a cancer program must meet 34 CoC quality care standards. These standards include patient access to cancer-related information, education and support. The program must include a cancer registry that collects various data on different cancers, offers lifelong patient follow-up, and most importantly, offers patients quality care close to home.

June
LGMC was designated as a Center of Excellence in Minimally Invasive Gynecology by the American Association of Gynecologic Laparoscopists and Surgical Review Corporation. According to Center of Excellence guidelines, achieving this status ensures that the safest, highest quality of care is delivered to minimally invasive gynecologic surgery patients.

Lafayette General Medical Center was voted "Best Hospital” in The Times of Acadiana 2013 readership poll for the eighth time since 2005. Voters also named LGMC "Best Emergency Room,” a place it has occupied every year since 2006. LGMC was a runner-up in the categories of "Best Cancer Care,” "Best Place to Have a Baby” and "Best Walk-in/Urgent Care."

July 
LGMC earned Major Teaching Hospital status by welcoming residents to campus for the first time in its history.

Three organizations of Lafayette General Health were recognized among the nation’s Most Wired, according to the results of the 2013 Most Wired Survey released in the July issue of Hospitals & Health Networks magazine.  Lafayette General Medical Center, Lafayette General Surgical Hospital and Opelousas General Health System were all named winners.

September
LGMC was named “America’s Best 100 Hospitals for Patient Experience” by WomenCertified for the second straight year.

October
LGMC was named a recipient of the HealthGrades Outstanding Patient Experience Award™ ...The Outstanding Patient Experience Award recognizes hospitals for patient satisfaction based on a survey of questions about doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions. Higher patient ratings can indicate higher quality of care with lower rates of medical errors.

National Research Corporation (NRC) awarded Lafayette General Medical Center its Consumer Choice Award for 2013/2014, the ninth consecutive year LGMC has garnered this distinction. NRC based its winners on four criteria:  best doctors, best nurses, best image and best reputation.

Lafayette General Health was selected for the 2013 Excellence Award, amongst all its peers and competitors, by the Small Business Institute for Excellence in Commerce (SBIEC). Each year, the SBIEC conducts business surveys and industry research to identify companies that have achieved demonstrable success in their local business environment and industry category. Those companies are recognized as having enhanced the commitment and contribution of small businesses through service to their customers and their community.

Lafayette General Medical Center was recognized as a 2013 recipient of the “Top Performer on Key Quality Measures for 2012” by The Joint Commission. LGMC was recognized for excellent performance in using evidence-based clinical processes in improving care specifically for cases of heart attack, heart failure and pneumonia.

November
LGMC was named among “America's Best Hospitals for Obstetrics in 2014” by Certified Women. The award is based on robust criteria that consider female patient satisfaction and what women say they want from a hospital such as quality physician communications, responsiveness of nurses and support staff, cleanliness and trusted referrals from other women.

LGMC was named recipient of the 2013 Press Ganey “Guardian of Excellence Award” for patient satisfaction. This award recognizes top-performing healthcare facilities that have consistently achieved the 95th percentile or above in patient satisfaction, employee engagement, physician engagement surveys or clinical quality performance measures.


2012 Recognitions

January
LGMC awarded 2012 HealthGrades Gastrointestinal Care Award and 2012 HealthGrades General Surgery Excellence Award
  • Ranked No. 1 in Louisiana for General Surgery (HealthGrades)
  • Ranked No. 2 in Overall Orthopedics and GI Services (HealthGrades)
  • HealthGrades 5-Star rated hospital for Joint Replacement (2010-2012), Knee Replacement (2010-2012), Hip Fracture Treatment (2010-2012), GI Procedures and Surgeries, Treatment of GI Bleed and Cholecystectomy in 2012
Complete listing of LGMC’s 2012 Clinical Achievements by HealthGrades: 

Orthopedic 
  • Ranked #2 in LA for Overall Orthopedic Services in 2012 
  • Ranked #6 in LA for Joint Replacement in 2012 
  • Ranked Among the Top 5 in LA for Overall Orthopedic Services for 8 Years in a Row (2005-2012) (Ranked 2 in 2012) 
  • Ranked Among the Top 10 in LA for Joint Replacement for 3 Years in a Row (2010-2012) (Ranked 6 in 2012) 
  • Five-Star Rated for Joint Replacement for 3 Years in a Row (2010-2012) 
  • Five-Star Rated for Total Knee Replacement for 3 Years in a Row (2010-2012) 
  • Five-Star Rated for Hip Fracture Treatment for 3 Years in a Row (2010-2012)
Gastrointestinal 
  • Recipient of the HealthGrades Gastrointestinal Care Excellence Award™ in 2012 
  • Recipient of the HealthGrades General Surgery Excellence Award™ in 2012 
  • Ranked Among the Top 10% in the Nation for Overall GI Services in 2012 
  • Ranked Among the Top 10% in the Nation for General Surgery in 2012
  • Ranked #2 in LA for GI Services in 2012 
  • Ranked #1 in LA for General Surgery in 2012 
  • Ranked Among the Top 5 in LA for GI Services in 2012 (Ranked 2 in 2012) 
  • Ranked Among the Top 5 in LA for General Surgery in 2012 (Ranked 1 in 2012)
  • Five-Star Rated for GI Procedures and Surgeries in 2012
  • Five-Star Rated for Treatment of GI Bleed in 2012
  • Five-Star Rated for Cholecystectomy in 2012 
January
The Bariatric Surgery Department at Lafayette General Medical Center was designated a Bariatric Surgery Center of Excellence® by the American Society for Metabolic and Bariatric Surgery and the Surgical Review Corporation.

February
Received special recognition at the annual International Stroke Conference  (February 1-3, 2012) as an Advanced Certified Primary Stroke Center by The Joint Commission and the American Heart Association/American Stroke Association (AHA/ASA) and highlighted on the AHA/ASA’s “Stroke Care Near You” website signifying that LGMC is providing the “next generation of stroke care.”

Inspired by a terrific campaign in 2011, LGMC donations to the United Way increased by $30,481 from the previous year (56.5%) to an all-time high of over $90,000. LGMC was named as the 2011 Torian Award winner, which recognizes an outstanding organization that exemplifies the spirit of giving through their annual campaign. Torian Award recipients LIVE UNITED and go above and beyond the call to give by demonstrating overall campaign excellence. This prestigious award is given in honor of the late, longtime United Way of Acadiana supporter John G. Torian.

March
LGMC was successfully re-certified on March 11, 2012 as a GIFT (Guided Infant Feeding Techniques) Certified facility by the Louisiana Maternal and Child Health Coalition and the Louisiana Perinatal Commission.

LGMC's durable home medical equipment company, Advanced Medical Supplies and Services, achieved the Award of Accreditation from the Healthcare Quality Association on Accreditation. The three-year accreditation is achieved only when home medical equipment companies demonstrate a high level of quality practices in their business operations and patient care techniques.

April
LGMC was Named Southern Eye Bank’s 2011 Hospital of the Year during National Donate Life Month.

June
The Stroke Center at LGMC received a Bronze Award under the American Heart Association/American Stroke Association’s “Get With The Guidelines®” program. The award recognizes hospitals that demonstrate a high level of compliance with certain criteria outlined within the program.

LGMC earned First Place in the annual Times of Acadiana "Best of" for Best Hospital, Best Emergency Room and Best Cancer Center. LGMC garnered Second Place in Best Place to Have a Baby and Third Place in Best Walk-in/Urgent Care.

LGMC was chosen as a broadcast location for live surgical procedures for the New Cardiovascular Horizons Conference - the largest peripheral vascular conference in the U.S. The conference featured 24 live cases transmitted from eight different sites around the world.

HIMSS Analytics announced Lafayette General Medical Center achieved Stage 6 on the Electronic Medical Records Adoption ModelSM (EMRAM). Tracking their progress in completing eight stages (0-7), hospitals can review the implementation and utilization of information technology applications with the intent of reaching Stage 7, which represents an advanced electronic patient record environment.  Stage 6 hospitals have achieved a significant advancement in IT capabilities they are at an advantage to better address many of the current industry transformations, such as meaningful-use criteria in the American Recovery and Reinvestment Act (ARRA), claims attachments for the Health Insurance Portability and Accountability Act, pay for performance and government quality reporting programs. LGMC is the first health care facility in Lafayette to achieve HIMSS Stage 6 and just the fourth hospital in Louisiana. The other hospitals in Louisiana that have reached stage 6 are West Jefferson (Marrero), St. Elizabeth (Gonzales) and Our Lady of the Lake (Baton Rouge). No hospital in Louisiana has attained Stage 7.

July
LGMC & OGHS were recognized among the nation’s Most Wired, according to the results of the 2012 Most Wired Survey released in the July issue of Hospitals & Health Networks magazine. The nation’s Most Wired hospitals leverage the adoption and use of health information technology (IT) to improve performance in a number of areas, according to Health Care’s Most Wired 2012 Survey. LGMC was the only hospital in Louisiana to land the 2012 Health Care’s Most Wired, while Opelousas General Health System (OGHS), an affiliate of LGH, was recognized in the survey as a 2012 Most Wired Small and Rural hospital. LGMC and OGHS were the only two Louisiana hospitals to garner any recognition.

September
LGMC was named America’s Best 100 Hospitals for Patient Experience by WomenCertified.

The Neuroscience program at LGMC was awarded Center of Excellence status based on results of the most current Neuroscience Center of Excellence Survey by NeuStrategy. Earning the COE title designates LGMC a “Specialty Center” according to NeuStrategy and is described as a “hospital within a hospital,” meaning it has staff and facilities dedicated to neurology patients.

October
National Research Corporation (NRC) awarded its 2012/2013 Consumer Choice Award to Lafayette General Medical Center based on four criteria:  best doctors, best nurses, best image and best reputation. LGMC is an eight-time winner.

The Department of Health and Human Services (HHS) announced awards for hospitals, organ procurement organizations and transplant programs across the nation for their success in increasing the number of organs available and transplanted. LGMC was given a Bronze Award for achieving a 75 percent or greater collaborative conversion rate.

November
LGMC received the 2012 Press Ganey Top Improver® Award for patient satisfaction as a reflection of the organization’s dedication to continuous improvement in customer satisfaction. The Top Improver Award also recognizes excellence in clinical performance as a reflection of the organization’s dedication to continuous improvement in clinical core measures.

Cancer Center of Acadiana (CCA) at Lafayette General was honored with the Core Value Award of Compassion – the first award of its kind presented by Dexcomm Answering and Communications Services. The award is presented for professional excellence in focusing on the care of others to meet their needs in a considerate, sympathetic, professional manner, no matter the challenge. This recognition is based on Dexcomm employee nominations acknowledging an organization that has exemplified the Dexcomm Core Values and was selected by a company consensus.

December
Lafayette General Surgical Hospital (LGSH) was named recipient of the 2012 Press Ganey Summit Award for Inpatient Satisfaction. The award was given in recognition of LGSH reaching and sustaining the highest level of customer satisfaction and core measures for three-consecutive years, from 2009-2012. The Summit Award is one of the health care industry’s most coveted symbols of achievement. LGSH is one of 114 organizations to receive this prestigious honor in 2012, and one of only 101 nationwide to receive the award for achieving and sustaining excellence in inpatient satisfaction. To reach the highest scores in customer satisfaction, an organization must demonstrate an understanding of industry trends and issues. They must also improve and foster that high performance within a constantly changing environment. LGSH worked diligently to create solutions by implementing best practices, listening to and reacting to customer and employee feedback, and targeting core performance measures.


2011 LGMC Recognitions

January - March
  • Advanced Primary Stroke Center certification from The Joint Commission
  • The HealthGrades Orthopedic Surgery Excellence Award
  • Ranked in the Top 10% in the nation for Orthopedic Surgery
  • Ranked 2nd in Louisiana for Overall Orthopedic Services
  • Five-Star Rated for Overall Orthopedic Services
  • Ranked Among the Top 10 in LA for Joint Replacement
  • Five-Star Rated for Joint Replacement
  • Five-Star Rated for Total Knee Replacement
  • Five-Star Rated for Hip Fracture Repair
  • HealthGrades Prostatectomy Excellence Award
  • Ranked among top 10% in the nation for Prostatectomy
  • Five-Star Rated for Prostatectomy
  • Studer Group's Most Improved Hospital in Patient Satisfaction
April - June
  • Voted Best Hospital by the Times of Acadiana's "Best of" Poll
  • Voted Best Emergency Room by the Times of Acadiana’s "Best of" Poll
  • Voted Best Hospital by Times of Acadiana’s "Best of" Poll
  • Voted Best Cancer Care by Times of Acadiana’s "Best of" Poll
  • Studer Group's Most Improved Hospital in Patient Satisfaction
Scores for inpatient satisfaction were in the 98th and 99th percentile, respectively, of the nation.

July - September
  • Studer Group's Healthcare Organization of the Month for July
  • Studer Group's Most Improved Hospital in Patient Satisfaction

Scores for inpatient satisfaction were in the 98th and 99th percentile, respectively, of the nation.

  • "Silver Bear" award for superior Pediatric Emergency Care
October - December
  • President and CEO David Callecod, FACHE, was one of seven hospital CEO’s nationwide inducted into Studer Group’s Fire Starter Hall of Fame at the “What’s Right in Health Care” conference in Chicago.
  • Recipient of 2011 Quality Awards by CareChex
  • National Research Corporation (NRC) 2011/2012 Consumer Choice Award – NRC bases its winners on four criteria:  best doctors, best nurses, best image and best reputation.