Dwayne Andrus - Valet
Valet parking attendant Dwayne Andrus was driving a vehicle to a lot when he noticed a woman lying on the ground outside the Heymann Center. He knew something wasn’t right. He stopped the car to ask the person if she was okay, but she was unable to verbally communicate with him.
Meanwhile, hospital security had been notified of the person down, and arrived on scene. Dwayne and the security guard agreed that driving the patient would be more proactive than waiting on a wheelchair from the Emergency Department to arrive.
So, they loaded the woman into the car and quickly drove her to the ER. She was diagnosed with suffering a stroke. Time is of the essence when dealing with stroke, and Dwayne’s fast action may very well have prevented more serious consequences for the victim.
It is Dwayne’s kind of thoughtfulness and willingness to act that makes Lafayette General a patient-centered environment.