Consumers Choose Lafayette General
Lafayette General Medical Center has recently been honored with a 2012/2013 Consumer Choice Award, from National Research Corporation (NRC), ranking it as one of the nation’s top hospitals for quality and image. This is the eighth time that Lafayette General receives the honor.
The Consumer Choice Award recognizes hospitals that patients have rated as the most preferred places to receive care, according to multiple quality and image ratings, taking into consideration a cross-section of care experiences. The study surveys over 260,000 households in 48 states and the District of Columbia, representing over 450,000 consumers. This year, fewer than 300 hospitals nationwide were given the award.
"Patients are central to all of our services and our overall philosophy of care,” says LGMC President and CEO David L. Callecod, FACHE. "Each time that Lafayette General receives this award it not only validates our efforts, it encourages our staff to maintain those high standards.”
National Research Corporation is hailed as one of the largest patient satisfaction firms in the U.S., dedicated to representing the true voice of patients and other health care stakeholders. According to NRC, consumers have been known to more strongly consider the opinions of other consumers regarding service quality. Thus, the findings of the survey weigh heavily when deciding on a health care facility.